General T&Cs

We want our customers to feel safe and secure when using our services, which is why we have clear and easy-to-understand terms and conditions for the use of our products and services.

What's in this article?

Here are the links to the general terms and conditions

We want our customers to feel safe and secure when using our services, which is why we have clear and easy-to-understand terms and conditions for the use of our products and services.

By clicking on the links below, you can read our general terms and conditions for the different services we provide:

For SUP and kayak hire:

Read more

For our gift and flexi-cards:

Read more

Keep reading:
Surcharges

What to do in the case that something is missing or damaged and you need to charge a customer additional fees.

Read more >
Refunds

What to do in the case that a customer requests a refund. Gernerally, we try to avoid refunding customers and offer other options instead.

Read more >
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