{"id":7297,"date":"2022-01-02T12:46:56","date_gmt":"2022-01-02T12:46:56","guid":{"rendered":"https:\/\/mykayakomat.com\/?page_id=7297"},"modified":"2025-02-25T11:04:04","modified_gmt":"2025-02-25T11:04:04","slug":"boka-om-en-bokning","status":"publish","type":"post","link":"https:\/\/mykayakomat.com\/fr\/boka-om-en-bokning\/","title":{"rendered":"Re-r\u00e9server"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7297\" class=\"elementor elementor-7297\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e96663b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1e96663b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-348bc80c\" data-id=\"348bc80c\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2aaf8b54 elementor-widget elementor-widget-spacer\" data-id=\"2aaf8b54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d9dc1c2 elementor-widget elementor-widget-spacer\" data-id=\"2d9dc1c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-229e4d7a\" data-id=\"229e4d7a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-16ddf640 elementor-widget elementor-widget-heading\" data-id=\"16ddf640\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Habituellement, il n'y a aucun probl\u00e8me pour re-r\u00e9server.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11d8701 elementor-widget elementor-widget-text-editor\" data-id=\"11d8701\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si un client appelle ou envoie un e-mail pour demander \u00e0 re-r\u00e9server sa r\u00e9servation, cela ne pose g\u00e9n\u00e9ralement aucun probl\u00e8me.<\/p><p>Tant qu'il y a un kayak\/SUP disponible \u00e0 la date et \u00e0 l'heure souhait\u00e9es par le client pour la re-r\u00e9servation, cela ne pose g\u00e9n\u00e9ralement aucun probl\u00e8me. C'est aussi une option \u00e0 envisager si un client appelle et souhaite annuler en raison, par exemple, d'une maladie, de conditions m\u00e9t\u00e9orologiques dangereuses ou d'autres raisons similaires. Dans ce cas, nous vous recommandons toujours de proposer en priorit\u00e9 une re-r\u00e9servation.<\/p><p><strong>Attention!<\/strong> La r\u00e9servation doit \u00eatre re-r\u00e9serv\u00e9e au moins une heure avant l'heure de d\u00e9but, sinon le code aura d\u00e9j\u00e0 \u00e9t\u00e9 envoy\u00e9 et le client pourrait potentiellement l'utiliser.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5cb58d99 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5cb58d99\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-762fc02e\" data-id=\"762fc02e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a7da476 elementor-widget elementor-widget-heading\" data-id=\"1a7da476\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Comment modifier une r\u00e9servation :<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15bc925d elementor-widget elementor-widget-text-editor\" data-id=\"15bc925d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\"><span style=\"font-weight : 400\">Connectez-vous \u00e0 votre <a href=\"https:\/\/admin.kayakomat.com\/\" target=\"_self\">page d'administration<\/a>. <\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Recherchez la r\u00e9servation du client dans \"<strong>r\u00e9servations<\/strong>\" et cliquez sur le num\u00e9ro de r\u00e9servation pour saisir la r\u00e9servation.<\/li><li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Dans le menu en haut, il y a un bouton appel\u00e9 \"<strong>modifier l'heure de d\u00e9but<\/strong>\", cliquez dessus.<\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Un calendrier appara\u00eet, s\u00e9lectionnez la date et l'heure correctes. Lorsque vous cliquez sur l'heure de d\u00e9but, la r\u00e9servation s'ajuste automatiquement au m\u00eame nombre d'heures que la r\u00e9servation initiale. En d'autres termes, il n'est pas possible de modifier la dur\u00e9e de la r\u00e9servation.<\/li><li style=\"font-weight: 400;\" aria-level=\"1\" class=\"translation-block\">Cliquez sur <strong>OK<\/strong>.<\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Pour voir le changement, vous devrez peut-\u00eatre recharger la page.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-30e0af6a\" data-id=\"30e0af6a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-20fa3d3c elementor-widget elementor-widget-heading\" data-id=\"20fa3d3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Avez-vous besoin d'aide ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-730230ac elementor-widget elementor-widget-text-editor\" data-id=\"730230ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si vous rencontrez des difficult\u00e9s, n'h\u00e9sitez pas \u00e0 nous contacter !<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1bd3c3d elementor-align-left elementor-invisible elementor-widget elementor-widget-button\" data-id=\"1bd3c3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;pulse&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/kayakomat.freshdesk.com\/support\/tickets\/new\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contactez nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Voici comment effectuer une nouvelle r\u00e9servation.<\/p>","protected":false},"author":3177,"featured_media":15659,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[85],"tags":[],"class_list":["post-7297","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-admin-app"],"_links":{"self":[{"href":"https:\/\/mykayakomat.com\/fr\/wp-json\/wp\/v2\/posts\/7297","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mykayakomat.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mykayakomat.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mykayakomat.com\/fr\/wp-json\/wp\/v2\/users\/3177"}],"replies":[{"embeddable":true,"href":"https:\/\/mykayakomat.com\/fr\/wp-json\/wp\/v2\/comments?post=7297"}],"version-history":[{"count":25,"href":"https:\/\/mykayakomat.com\/fr\/wp-json\/wp\/v2\/posts\/7297\/revisions"}],"predecessor-version":[{"id":17585,"href":"https:\/\/mykayakomat.com\/fr\/wp-json\/wp\/v2\/posts\/7297\/revisions\/17585"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mykayakomat.com\/fr\/wp-json\/wp\/v2\/media\/15659"}],"wp:attachment":[{"href":"https:\/\/mykayakomat.com\/fr\/wp-json\/wp\/v2\/media?parent=7297"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mykayakomat.com\/fr\/wp-json\/wp\/v2\/categories?post=7297"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mykayakomat.com\/fr\/wp-json\/wp\/v2\/tags?post=7297"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}