Checklist for new operators

Check list when starting up

Here is a practical checklist to guide you through the startup process for your Kayakomat. Don’t hesitate to reach out if you have any questions, need help, or are unsure if you’ve missed anything. You can contact us via the “CONTACT” form here on MyKayakomat.

1. To do after receiving your email with login details and order confirmation

• Confirm the order sheet: Confirm the order sheet sent via email.
• Have a registered company and VAT number: Provide us with details of your company registration process and VAT number if this wasn’t completed when signing the contract.
• Confirm email address and phone number: Verify that the Kayakomat email address and phone number in your onboarding email are correct. These will be added to the website, used by us and customers to contact you, and included in the rental agreement. Notify us if you change your phone number later!
• Set up your Kayakomat email: Instructions can be found in your onboarding email.
• Log in and review information on MyKayakomat: Ensure you read through all materials.
• Log in to the admin page: Access our back-office system. Use the link and instructions provided in your onboarding email.
• Write text for the website: Follow the instructions in the email or here

2. To do once your location is confirmed

• Register for onboarding: Check the invitation sent via email and let us know if you haven’t received it.
• Download and log in to the Igloo app (for locks): Ensure you’ve downloaded the app and can log in using the credentials emailed to you. Learn more about the locks here.
• Participate in onboarding sessions
• Start marketing your station! Find tips here on MyKayakomat or contact us if you have questions or want to book a meeting to discuss ideas.
• Sign the rental agreement with the leasing company.

3.  To do after completing onboarding

• Sign the rental agreement: Our team will inform you when it’s time to do so.
• Schedule the delivery: Our team will contact you when ready. Here you find information to read before your delivery. 
• Complete the local marketing plan: Refer to the email and try to fill it out before onboarding.
• Set the first bookable date on the website: Use the admin page to update this once you know the delivery date for your station.

4.  To do after your station is delivered

• Sign the delivery receipt from the leasing company.
• Set up your station: Follow the instructions here.
• Update your station’s availability on the website: Adjust the opening date on the admin page if there are delays in delivery.
• Conduct a test booking: Test all station spots by creating a promotional code via the admin page to make it free. Contact us if something isn’t working, e.g., if a tandem kayak confirmation is received but there’s a SUP at the location.
• Register your kayaks on the admin page: Log into admin.kayakomat.com to complete the registration.

Feel free to follow this checklist step by step to ensure a smooth start for your Kayakomat station. If you encounter any issues or have questions, we’re here to help—just reach out via the “CONTACT” form here on the page. 

We’re excited to have you onboard and look forward to supporting you throughout the process!