New lock? Update lock-ID

If you have received a new lock, it is very important to update lock-ID. This guide will show you how to do this.

Update lock-ID

When you have received a new lock, it is really important to update the lock-ID in order for codes to work. If you do not update this, codes will be sent to the old lock.

How to update lock-ID

Log in to Igloo and click on your new lock.
Click on “Lock information” and copy the bluetooth-ID.
Log in to your Admin page.
Go to Stations –> Edit products and click on “Edit slots” in the top right corner.
Paste in the Lock-ID from Igloo under the row “Lock-ID” in Admin.
Save.
Make a test booking on the slot make sure the code is generated correctly and the new lock is working.

See pictures below of what it looks like.

Do you need help?

If you encounter any difficulties, do not hesitate to contact us!

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