Please Get in Touch:
- For urgent matters, eg ongoing booking, please call. See phone numbers for each country below
- For non urgent matters such as refunds, lock issues, contracts, marketing etc, please fill in our contact form . We can not do refunds, after charges, lock replacements, theft reports over the phone, this need to be in writing to our support.
- You can always use our chat on the admin page (automatic replies open 24/7, with manual staff 9-17:00), and the FAQ section here at mykayakomat
- Do you wish to book a meeting regarding your contract, marketing plan or other matters? Please fill in our contact form, or see country tab below
- If your question concerns an invoice, you can also email directly to accounting@kayakomat.com or call +46 (0)10 265 06 62 (Swedish & English)
We normally respond within one working day and sporadically during weekends, but if there is an extra high load, response times may be longer than usual.
Swedish/English support phone opening hours during September:
Monday–Friday: 09:00–20:00
Saturday–Sunday: 09:00–20:00
Phone number: +46(0)10 26 50 670.
From 1 October, our regular opening hours will be Monday–Friday, 09:00–17:00.
French support phone opening hours during September:
Monday–Friday: 09:00–17:00
Saturday–Sunday: 10:00–16:00 (5–6 September and 12–13 September only)
Phone number: +33 800909008
To reach this line from a non- french number, call directly to +46 102650673
English support line is open:
Monday–Friday: 08:00–20:00
Saturday–Sunday: 09:00–20:00
Phone number: +46(0)10 26 50 670.
From 14 September, our regular opening hours will be Monday–Friday, 09:00–17:00.
German support phone opening hours during September:
Monday–Friday: 09:00–17:00
Saturday–Sunday: 10:00–16:00 (5–6 September and 12–13 September only)
Phone number: +49 8005636311
To reach this line from a non-german number, call directly to +46 10265067
English support line is open:
Monday–Friday: 08:00–20:00
Saturday–Sunday: 09:00–20:00
Phone number: +46(0)10 26 50 670.
From 1 October, our regular opening hours will be Monday–Friday, 09:00–17:00.
During September, our English support phone is available:
Monday–Friday: 09:00–20:00
Saturday–Sunday: 09:00–20:00
Phone number: +46(0)10 26 50 670.
From 1 October, our regular opening hours will be Monday–Friday, 09:00–17:00.
